Terms and conditions
General conditions: only the Dutch text is legally valid
Article 1. – 1.1 The following definitions apply in these general terms and conditions of sale;
a. For the time being, no dispute committee applies: the Science Park 1 – lab 1 Campuslaan Campuslaan 1 3590 Diepenbeek Belgium. www.becommerce.be
b. Customer: any third party who wishes to purchase a product via the webshop or has purchased from Webshopinterieur Marcottestyle.
c. Agreement: any sales agreement that is concluded between Webshopinterieur Marcottestyle as a seller and the Customer as a buyer, any change thereof and addition thereto.
d. Product: a product offered for sale by Webshopinterieur Marcottestyle on the Website.
e. Web shop interior Marcottestyle: Marcottestyle is a private limited liability company, established in 2950 Kapellen Marcotte ran 20 with entrepreneur number: BE 880.453.459.
f. Conditions of sale: these general conditions of sale of Webshopinterieur Marcottestyle are supplementary to the general conditions of sale of BVBA Marcottestyle with entrepreneur number: BE 880.453.459 on www.marcottestyle.com
g. Website: the website www.webshopinterieur.com all other websites belonging to Marcottestyle with other URLs that refer to this website and that have similar content. www.marcottestyle.com that has a different content is excluded here and has its own terms and conditions.
1.2 These Terms and Conditions of Sale form part of every Agreement and apply to all (legal) acts of Webshopinterieur Marcottestyle and the Client for the implementation of the Agreement.
1.3 Deviations and / or additions to any provision in an Agreement and / or the Terms and Conditions of Sale only apply if they have been agreed in writing and only relate to the relevant Agreement.
Article 2. Formation of the Agreement.
2.1 Quotations and offers on the website, in brochures and in other advertisements are without obligation and only serve as an invitation to place an order and are in no way binding.
2.2 An Agreement is only concluded when Webshopinterieur Marcottestyle has confirmed this to the e-mail address specified by the Customer after receiving the order. If the amount owed by the customer is not fully paid when the order is placed, the order will be automatically canceled and no Agreement will be concluded, unless otherwise confirmed in writing by Webshopinterieur Marcottestyle.
2.3 All statements by Webshopinterieur Marcottestyle of sizes and weights and / or other indications of the products (including description of the products) have been done with care. However, web shop interior Marcottestyle does not guarantee that there will be no deviations in this regard. Mistakes such as printing, typing or programming errors on the website, in the Web shop interior Marcottestyle brochure or in other advertisements are not binding Web shop interior Marcottestyle. Models or images shown or provided are non-binding indications of the products concerned.
2.4 With handmade Products from the Webshop interior Marcottestyle collection, deviations in size, structure, color and finish may occur compared to the depicted or exhibited items.
2.5 – Right of withdrawal upon delivery of products: the Webshop Interior Marcottestyle orders are subject to the law of distance purchasing. When purchasing products you have the option to dissolve the purchase agreement without giving any reason within 14 days after receiving your order. This period starts on the day after receipt of the product. During this period you must handle the product and the packaging with care. You can only unpack or use the product to the extent necessary to assess whether you want to keep the product. The right of withdrawal does not apply to goods specially produced for you, made to order, such as upholstered furniture and custom-made items. Your return shipment must be carried out in accordance with the instructions below.
2.6 – conditions of withdrawal: If you make use of your right of withdrawal, you must return the product with all accessories supplied in its original unused condition and packaging. If you use your right of withdrawal, the costs of return shipment will be borne by you. Your purchase amount will be refunded as soon as possible, at the latest within 30 days after receiving your return shipment.
2.7 – Cancellation / rejection of orders If incorrect prices are displayed on the website due to unforeseen circumstances, Webshopinterieur Marcottestyle retains the right to cancel / reject any orders that contain items with incorrect prices if within a period of 24 hours after placing of the order. The customer will be offered an immediate refund of any incorrectly paid funds or the option to place a new order at the correct prices.
Article 3. Prices and payments.
3.1 All prices on the website are, unless otherwise indicated, in euros and are “Ex Works Antwerp”. All amounts are, unless stated otherwise, including VAT, but excluding other government levies and excluding delivery costs.
3.2 The amounts owed by the customer must be paid immediately when placing the order in a manner as indicated on the website.
3.3 Changes in price as well as the publication of incorrect prices and model reserved. This also applies to the publication of incorrect prices by third parties. No rights can be derived.
Article 4. Possible down payment.
If an ordered and paid item cannot depart from our warehouse within a maximum of 10 weeks, the customer will be notified by e-mail and the customer will have the option to convert his payment into a down payment provided that this is done by e-mail within 2 days thereafter. confirm. Web shop interior Marcottestyle will then refund the customer 50% of the purchase. Web shop interior Marcottestyle will e-mail the customer afterwards that the order in his warehouses is ready for delivery. The customer will then immediately repay the balance within 3 days. With every late payment, automatically, by this single fact and without a notice of default being required, an interest of 1% per month will be demanded. On the other hand, in the event of total or partial non-payment within 8 days after the confirmation that the goods have arrived, a lump-sum compensation will be owed automatically, automatically and automatically, due to this single fact and without a notice of default being required. 15% of the amount of the complete order, with a minimum of 250 Euros, without prejudice to interest. If after 30 days following the confirmation that the order is ready, the customer has still not paid the balance, the order will automatically be considered void and non-existent and the deposit will be retained by Webshopinterieur Marcottestyle as compensation.
Article 5. Delivery time ..
5.1 Web shop interior Marcottestyle will handle every order carefully. The delivery time indicated on the website will be taken into account by Webshopinterieur Marcottestyle as much as possible, but does not count as a deadline.
5.2 It is not possible to determine a fixed delivery date. In principle, deliveries take place on working days between 8 a.m. and 5 p.m.
5.3 If the aforementioned delivery time is exceeded, the customer is not entitled to any compensation in this regard. In that case, the customer is also not entitled to terminate the agreement, unless the excess is longer than 24 weeks after confirmation of the order.
5.4 If fulfillment is impossible because the purchased product is not available, the customer will be notified as soon as possible and he is entitled to a free refund of what he paid to Webshopinterieur Marcottestyle. The return will take place as soon as possible and in any case within fourteen days after the notification.
Article 6. Delivery, transport and risk.
6.1 Delivery takes place at the delivery address in Belgium specified by the customer when ordering. The method of delivery is indicated on the website.
6.2 The products are only delivered to an address of the customer located outside Belgium, if the possibility for this is explicitly stated on the website. Web shop interior Marcottestyle is, however, entitled at all times, without being obliged to pay any compensation, to determine, for any reason whatsoever, that the delivery address of the customer outside of Belgium can be delivered after the agreement has been concluded. In that case Webshopinterieur Marcottestyle will inform the customer by e-mail and if no alternative delivery address can be found, the agreement will be terminated without compensation.
6.3 If the delivery address is outside Belgium, the customer is responsible for the delivery costs, any sales tax due and import duties.
6.4 If delivery is not possible due to the situation at the delivery address and / or the size of the product, in consultation with the customer: A / the packaging will be removed, with any possible resulting damage being at the risk of the customer; B /. a new time of delivery agreed, insofar as with the help of aids (such as a moving lift), delivery can then be expected, in which case the costs of the renewed delivery, including any rental of the additional aids, will be borne by the customer; or C /. canceled the purchase, in which case the customer owes the delivery costs to Webshopinterieur Marcottestyle.
6.5 The risk during transport of the product purchased by the customer is for Webshopinterieur Marcottestyle or third parties engaged by it. At the time of delivery of the product, or the moment that can reasonably be regarded as delivery, the risk with regard to the delivered product is transferred to the customer.
6.6 If the customer does not or does not take delivery of the product on time and place of delivery, he will be in default without notice of default. Web shop interior Marcottestyle is in that case entitled to store the product for the account and risk of the customer. The customer remains liable for the purchase price plus interest and costs.
Article 7. Force majeure and / or special circumstances.
Webshopinterieur Marcottestyle is not obliged to fulfill any obligations towards the customer if she is prevented from doing so as a result of a circumstance that is not due to her fault, nor is due to her by law, legal act or generally accepted views. Circumstances as referred to in the previous sentence include non-functioning or limited functioning of the website and the mail servers of Webshopinterieur Marcottestyle and disruptions in internet traffic.
Article 8. Assortment.
Web shop interior Marcottestyle reserves the right to change or remove a product that is included in its range, or a part thereof.
Article 9. 2-year warranty:
For 2 years after delivery, if a purchase receipt can be submitted, a warranty on manufacturing defects is given on the terms of the manufacturer in question on the purchased goods. In some cases, the manufacturer only has a one-year warranty. For professional use, the warranty is in any case limited to one year. The products distributed by Webshopinterieur Marcottestyle are handicraft, which may result in small differences in color, finish or dimensions. Any complaints must, visibly perceptible, be brought to the attention of the carrier immediately upon delivery by means of a note on the proof of delivery. Complaints about invisible defects must be communicated in writing to Webshopinterieur Marcottestyle within eight days after delivery.
Article 10 Warranty conditions:
10.1 Up to 2 years after delivery date: the costs of repairs, resp. replacement, shall be borne by the manufacturer in question. The freight and call-out costs of 100 euros for national transport and 250 euros for international transport are borne by the customer.
10.2 Breakages in glassware and earthenware are excluded from the warranty, as well as wear and defects for other than domestic and / or improper use.
10.3 The customer is not entitled to a replacement if the damage can reasonably be repaired.
Article 11. Liability and indemnity.
11.1 Web shop interior Marcottestyle is only liable for damage of the customer or third parties that can be attributed to its intent or gross negligence, or that has arisen due to circumstances that come under its own risk based on mandatory rules. Web shop interior Marcottestyle is not liable for consequential or commercial damage, indirect damage and loss of profit or turnover.
11.2 Webshopinterieur Marcottestyle is not liable for any damage or injury of the customer or third parties as a result of the use of the product (or the packaging), or of any shortcoming of Webshopinterieur Marcottestyle, its subordinates or third parties engaged by it.
11.3 Without prejudice to the above, Webshopinterieur Marcottestyle is, in the case of damage for which it is responsible, at most liable for the amount for which the customer has purchased the product.
Article 12. Intellectual Property Rights.
12.1 The customer expressly acknowledges that all intellectual property rights with regard to the products offered by Webshopinterieur Marcottestyle, such as copyright and design rights, rest with Webshopinterieur Marcottestyle, its suppliers or other entitled parties.
12.2 The customer is prohibited from making use of the intellectual property rights as described in this article, such as by reproduction, without the express prior written consent of Webshopinterieur Marcottestyle, its suppliers or other entitled parties.
Article 13. Disputes.
13.1 The Agreement and these Terms and Conditions of Sale are exclusively governed by Belgian law, to the exclusion of the provisions of the Vienna Sales Convention.
13.2 Disputes between the customer and Web shop interior Marcottestyle about the formation or implementation of agreements can, subject to the provisions below, be submitted by both the customer and Web shop interior Marcottestyle to the Disputes Committee, insofar as the latter has become a member thereof.
13.3 In this case, a dispute will only be dealt with by the Disputes Committee if the customer first submitted his complaint to Webshopinterieur Marcottestyle within a set time.
13.4 No later than three months after the complaint has been submitted to Webshopinterieur Marcottestyle, the dispute must be submitted in writing to the Disputes Committee.
13.5 If the customer wishes to submit a dispute to the Disputes Committee, Webshopinterieur Marcottestyle is bound by this method of dispute resolution. If Webshopinterieur Marcottestyle wishes to submit a dispute to the Disputes Committee, the customer must, within five weeks of a written request thereto by Webshopinterieur Marcottestyle, have to state in writing whether he also wishes to do so or have the dispute dealt with by the appropriate competent court. Webshopinterieur Marcottestyle does not hear the customer’s choice within the period of five weeks, then Webshopinterieur Marcottestyle is entitled to submit the dispute to the competent court.
13.6 The Disputes Committee rules on the conditions as laid down in the regulations of the Disputes Committee. The decisions of the Disputes Committee are made by means of binding advice.
Article 14. Promotional conditions.
14.1 The following applies to all offers: a maximum of two per customer, unless stated otherwise.
14.2 Offers apply while stocks last.
14.3 Promotions do not apply in combination with other offers.
14.4 All promotions apply for one day unless otherwise indicated.
14.5 Discounts do not apply to gift vouchers.
14.6 It is not possible to reserve a promotional product during a promotion. Promotions do not apply to the Outlet Store.
Article 15. General information from the website.
Although this website is maintained with the greatest possible care, users of this website cannot derive any rights or claim the accuracy and completeness of the content. All product information, prices and shipping costs are shown under explicit reservation, we reserve the right to make (price) changes or adjustments to general information, dimensions, product prices and shipping costs if the information shown is incorrect or not displayed at all
Article 16. Legal validity and language:
Only the general terms and conditions drawn up in Dutch are legally valid. The preparation in other languages are free translations and therefore not binding. If necessary, only the courts of Antwerp have jurisdiction, of which Dutch is the official language.